Privacy Policy

PRIVACY POLICY

Snap-on Business Solutions Inc. is part of the Snap-on Incorporated group of companies (“Snap-on Group”), which processes your information. Snap-on Business Solutions Inc. is referred to as “we” in this privacy policy.

The protection of your personal information is an important concern to which we pay special attention.

This privacy policy answers frequently asked questions about the kinds of personal information we collect from you and how it is used.

Please note, the privacy practices set forth in this privacy policy are for Snap-on Business Solutions Inc. only. Other companies within the Snap-on Group may have websites and products that collect and use different personal information. Additionally, if you link to or otherwise visit any other websites, please review the privacy policies posted on those sites.

Should you have any questions or concerns regarding this privacy policy, please contact us at: SBS_Services@Snapon.com.

1.       What types of personal information do we gather?

Depending on the website, product or service you use, we may collect and process, and have collected and processed in the last 12 months, a range of personal information including:

2.       What are the sources of personal information we have gathered?

We collect personal information from a variety of sources, including:

3.       How is that personal information used by us?

We may use your personal information in the following ways:

4.       On what legal basis do we gather and use personal information of EU/EEA residents?

We gather and use your personal information for either (i) the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and/or (ii) for direct marketing purposes, and/or (iii) our legitimate interests and in compliance with your fundamental rights and freedoms and/or (iv) because of a legal obligation, and/or (v) to protect your vital interests.

By visiting our website and/or providing your personal information in order to use our product or services you are accepting and consenting to the practices described in this policy.

5.       Is my personal information disclosed to third parties?

We may disclose Personal Information with the following categories of third parties:

In the preceding 12 months, we disclosed for our operational business purposes the following categories of Personal Information to the following categories of third parties:

Categories of Personal Information Disclosed to Which Categories of Third Parties for Operational Business Purposes
Identifiers Affiliates, Service Providers
Commercial Information Service Providers
Financial Information Service Providers
Technical and Usage Information Affiliates, Service Providers
Educational Information Not collected.
Professional/Employment Related Information Not collected.
Sensory Information Not collected.
Geolocation Information Service Providers
Inference Information Not collected.
Protected Class Information Service Providers

6.       How long will my personal information be kept for?

We will endeavour not to keep your personal information in a form that allows you to be identified for any longer than is reasonably necessary for achieving the permitted purposes. This means that information will be destroyed or erased from our systems or anonymized when it has reached the applicable retention period.

7.       Will my personal information be transferred to other countries?

We are a global company and we may process, store and transfer personal information we collect to a country outside your own, provided that certain conditions as set out in the applicable legislation are complied with.

We are party to an information transfer agreement with the members of the Snap-on Group and we will keep that document up to date with current law. For more information on the safeguards in place, please contact SBS_Services@Snapon.com .

8.       What security measures are in place to protect my personal information?

We endeavour to protect the security of your personal information. We will seek to maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we endeavour to protect your personal information, we cannot guarantee the security of your personal information transmitted to us or stored on our systems; any transmission is at your own risk. Once we have received your personal information, we will use procedures and security features to try to prevent unauthorised access. These procedures include physical, electronic, and managerial procedures.

9.       How do I update or access my personal information?

We ask that you keep your information as up-to-date as possible so you may get the maximum benefit from us.

If you have an account with us then you can access and correct personal information that we keep in your online account by changing your profile on the website or its Access Control system. For other questions related to updating or changing your account information or if any errors in your personal information cannot be corrected by accessing your website account, please send a request to SBS_Services@snapon.com.

10.   What specific rights do I have in relation to my personal information based on my residency?

If you are a resident of the European Union or European Economic Area that wishes to make a formal request for information we hold about you, you can contact us, at SBS_Services@snapon.com. We will respond to your request consistent with the GDPR.

11.   How do I opt out of being contacted for promotional purposes?

You have the right to ask us not to send you marketing communications. We will usually inform you (before collecting the personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect personal information. You can also exercise the right to prevent such processing at any time by:

12.   How do we use cookies?

Website Cookies:

Cookie Type Name Purpose
Strictly necessary  Session PHPSESSID Used to identify the user’s PHP session which is used to disable automatic language detection and redirection after the user manually selects a language to view the site in.
Strictly necessary  Session TS019d0520 Used to initially set the site language?
Strictly necessary Persistent viewed_cookie_policy Saves state for whether user has already viewed the privacy policy
Strictly necessary Persistent cookielawinfo-checkbox-necessary Saves state for whether user has confirmed the use of cookies.
Analytical (Persistent) _ga Used to distinguish user for aggregate data.

Google Analytics

2 year expiration

Analytical (Persistent) _ga_gtag_UA_48627220_1 Used to distinguish user for aggregate data.

Google Analytics

1 minute expiration

Analytical (Persistent) _gid Used to distinguish user for aggregate data.

Google Analytics

24 hour expiration

 

Except for essential cookies, all cookies will expire after a browser process is terminated, an EPC user logs off the EPC manually, an EPC user’s authenticated session has exceeded its designated time limit, or a user session is terminated by SBS.

13.   Who should I contact with concerns or questions about this Privacy Policy or applicable data protection legislation?

If you have concerns or questions about this Privacy Policy or you believe that the applicable data protection legislation or this policy has not been followed, then you should raise the matter with our Data Protection Manager at DataProtectionManager@snapon.com.

If you are a citizen of the European Union or European Economic Area, you may make a complaint at any time to the applicable supervisory authority for data protection issues. We have appointed a data protection manager who is responsible for addressing any reported data protection issues related to GDPR, and we would like the opportunity to respond to your concerns before you approach a supervisory authority so please feel free to contact the data protection manager at DataProtectionManager@snapon.com.

14.   Modifications to this Privacy Statement

We reserve the right to modify this Privacy Policy at any time and without prior notice, subject to applicable legal requirements to notify you or obtain your consent. We will post any changes on our website so please check regularly for the most recent version of our Privacy Policy. This version is dated, 03 July 2020.

15.   Links

This site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of those sites, and our Privacy Policy does not apply to information collected from you by those sites. We encourage you to read the privacy statements of each site that collects information from you. When you are leaving our site via a link to interact with a site that is not governed by our Privacy Policy, a new browser window will open. If your interaction with our site will require sending your information to a third-party site that is not governed by our privacy policy, we will clearly inform you before your information is sent.