Snap-on Business Solutions provides turn-key support services to OEMs for essential tool programs, equipment programs, and essential diagnostic programs. We have best-in-class support for warehouse, call center, marketing, web technology, account management, field support, and business reporting. We design our flexible programs to meet the unique needs of each of our specific customers.
Dealerships need to fix it right the first time. To do that, they need the right tools and equipment. For OEMs, providing their dealerships with recommendations for essential tools and service equipment ensures that dealers can repair vehicles properly. Managing essential tool and equipment programs presents significant challenges for the OEM.
To improve the dealership service experience, Snap-on Business Solutions provides turn-key support services to OEMs for essential tool programs, equipment programs, and essential diagnostic programs. We have best-in-class support for warehouse, call center, marketing, Web technology, account management, field support, and business reporting.
For essential tool programs, when the new models arrive, dealerships need to have access to all the tools and understand why they need them. They also need to be able to purchase tools, return defective tools, and rent expensive tools. Snap-on Business Solutions manages all the essential components of effective essential tool programs, from marketing through warranty support.
For equipment programs, we provide a wide variety of assistance and program support functions, from equipment selection to planning the remodel or new build of an entire facility. We perform these functions as an agent for the OEM, thus relieving internal resource demands.
We design our flexible programs to meet the unique needs of each of our specific customers—not just on a brand-by-brand basis, but on OEM and dealership levels.
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