Strong warranty management is a must-have in today's market. OEMs incur staggering annual costs, often into the tens of millions of dollars, to support their warranty programs. Problems arise when warranty processes function in disparate silos such as product registration, claims processing, supplier recovery, and returns management. Different organizations within the service network fail to connect, delaying the flow of needed quality information and creating inefficiencies in warranty cost management and analysis.
[ Learn More ]Strong warranty management is a must-have in today's market. OEMs incur staggering annual costs, often into the tens of millions of dollars, to support their warranty programs. Problems arise when warranty processes function in disparate silos such as product registration, claims processing, supplier recovery, and returns management. Different organizations within the service network fail to connect, delaying the flow of needed quality information and creating inefficiencies in warranty cost management and analysis.
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