When opening the EPC, I receive a Page Cannot be Displayed error. What do I do?

Please attempt to restart the computer which your EPC is installed on. It's possible that necessary services are not running, restarting the computer should start these necessary services. If the problem persists after restart, please contact support for further assistance.

Product: 
PAIS 4
OEM Brands: 
Chrysler
Regions: 
Canada
United States