Warranty Management

For OEMs

Eliminate waste. Reduce cost. Improve quality.

Strong warranty management is a must-have in today's market. OEMs incur staggering annual costs, into the tens of billions, in supporting their warranty programs. Part of the problem is that current warranty processes—including claims processing, supplier recovery, and returns management—often function in disparate silos. Different companies within the supply chain also fail to connect, delaying the flow of needed quality information. This creates inefficiencies in the management and analysis of warranty costs.

  • Overview

    Snap-on Business Solutions offers warranty management systems that integrate your warranty processes, reducing associated costs. We handle each step of the creation and adjudication process, eliminating waste throughout your supply chain. This allows your company to concentrate on what matters most: growing your business and creating superior products.

    Start-to-finish warranty claim and return creation, tracking, processing, and fulfillment. Our warranty solution supports you so you can support your customers.

  • Features

    Features of our warranty management system include:

    • Online data entry and validation.
    • Automated claim adjudication.
    • Integrated return good authorizations.
    • Streamlined service authorizations.
    • Automated service and recall campaigns.
    • Policy and workflow management.
    • Supplier recovery facilitation.
    • Regulatory compliance.

  • Benefits

    The benefits of using warranty management system from Snap-on include:

    • Facilitates collaboration across the supply chain.
    • Improves product quality with timely, shared information.
    • Generates cost savings.
    • Automates inefficient processes.
    • Boosts customer satisfaction.